We want you to LOVE your items! Please read below for our return/exchange policy before purchasing.
Does Undeniably Boutique offer Refunds?
Undeniably Boutique does not offer cash or credit/debit refunds. We only offer store credit - however this store credit never expires so you can snag something else you will love!
How long do I have to return an item for store credit?
Unediably Boutique accepts returns of unworn, unwashed items within 14 days of delivery of your order. Items must be free of use (make up, perfume, deodorant, animal hair and any other markings). All shoes must unworn and sent back in original boxes/shoes bags. All other items must have tags attached. If an item is sent back AFTER 14 days (post-marked after the 14th day of delivery) of being delivered, it can not be accepted. If an item is returned with any of the above criteria, it will be returned to you at your cost.
Are there any products Undeniably Boutique does not offer store credit on?
We do not offer store credit on Last Chance items or Sale items or Jewelry, Hand Bags or Accesories. These items are FINAL SALE with no exceptions & consist of anything discounted.
Does Undeniably Boutique offer exchanges?
Our products move quickly, so we do not offer exchanges. We do however offer store credit. Once an item is returned, you will receive a store credit code that you are able to use toward the same purchased item in a different size (if it's available). Otherwise, the store credit can be used towards anything else on our site and never expires, ever!
When will I receive my store credit code?
Returns are processed with in 5-7 business days of receiving the item. Once it is processed you will receive an email with your store credit code.
How do I return an item?
If you don't love your item, please send us an email first informing us of your return! Send your return item email to: firstname.lastname@example.org
Please Include your order number, a tracking number and the item you will be sending back.
The customer is responsible for payment of shipping to return package back to Undeniably Boutique for store credit.
**PLEASE make sure your name/order number and/or email you purchased with is on or in the package somewhere. If we can't find who the package belongs to, we won't be able to issue a refund**
Where do I send my return?
5462 Gull Rd
Kalamazoo, MI 49048
Hold on to your tracking number:
We strongly recommend that you keep your tracking number for any packages you are returning us. Undeniably Boutique is not responsible for lost packages.